Refunds & Returns
Local Buds LLC
Cannabis Online Store and Service
Effective Date: August 1, 2023
Overview
At Local Buds LLC, we take great care to ensure the quality and integrity of our cannabis clones, tissue culture, and seeds. Due to the nature of these products and the potential risks associated with cultivation, we do not accept returns, exchanges, or provide refunds for services, clones, tissue culture, or seeds.
Refund Policy for Apparel:
For apparel purchased through our online store, we offer a refund policy within 30 days from the date of purchase. To be eligible for a refund, the apparel must be unworn, in its original condition, accompanied by proof of purchase, and must be in its original packaging. Once we receive and inspect the returned item, we will initiate the refund process. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping expenses.
There are certain situations where only partial refunds are granted:
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- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
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- Any item that is returned more than 30 days after delivery
Exchanges:
We do not offer direct exchanges for cannabis clones, tissue culture, or seeds. If you have concerns or issues with your purchase, please contact our customer support team, and we will do our best to address any problems promptly.
Damaged or Defective Items:
If you receive clones, tissue culture, or seeds that are damaged or defective, please notify us within [number of days, e.g., 7 days] of delivery. We may request photographic evidence to assess the issue. In such cases, we will work with you to find an appropriate resolution, which may include a replacement or credit toward future purchases.
Non-Delivery:
In the rare event that your order does not arrive, please contact us immediately. We will investigate the issue and, if necessary, provide a refund or resend the order.
Cancellations:
You may cancel your order for apparel before it has been shipped. However, since cannabis clones, tissue culture, and seeds are perishable items, orders cannot be canceled once they have been processed and shipped.
Final Note:
We are committed to providing the best products and services possible. If you have any concerns or questions about our refund policy or your purchase, please reach out to our customer support team, and we will be happy to assist you.
Thank you for choosing Local Buds LLC for your cannabis needs. We appreciate your understanding of our refund policy, which allows us to maintain the highest standards for our plant products while offering a flexible policy for apparel.
CONTACT INFORMATION:
Phone: 203-460-2699
Email: localbudsllc@gmail.com
Address: 11 Cortland Drive
Bethel, CT 06801
